The Software Deployment Wall

Proof of Inadequacy

Active Push Back & Resistance

The Inertia Power of Habit and Paradigm

Managing Resistance

n  Value/Assumption shift

Planning/Information    Growth & Learning

   
Rules/Best Practices      People

n  Interpersonal Process (past & present)

n  Confusion, Logical Dis-connect

n  Apprehension, Loss & Fear

n  Change =
Solution + Vision

Deployment Paradigms Needing an Update

n  Purchasing drives usage

n  Training drives usage

n  Efficiency drives usage

n  Past success drives usage

A new paradigm for software deployment

n  Treat it as project management effort escorting people up the 4 step ladder of software adoption

n  Treating it as a change management effort.

n  Treat it as a leadership effort, using PST’s Push-Pull model

Software Deployment as PM
with the PST 4 step Usage Ladder

n  Use pm steps of defining scope, deliverables, installation, training, configuration, start date, milestone due dates, etc.

n  Step 1 – Usage match up at the personal level

n  Step 2 – Usage as described and defined by job function and compensation structure

n  Step 3 – Usage as defined by projects being tracked

n  Step 4 – Usage as defined by strategic management and business navigation

Software Deployment
as a leadership, Push-Pull, effort

n  Pull – Motivation from the bottom up
Identifying and measuring the software deployment as a specific solution to one or more problems to empower motivation from the bottom up

n  Push – Insistence from the top down Alignment with the vision and standardization by using output for meetings and reports

Summary:  Successfully Deploying Software Across Teams

n  Expect, plan on the “Deployment Wall”

n  Passive resistance from some via the inertia of habit

n  Active resistance/pushback from others

n  The need to dismantle old paradigms before proceeding

n  Treat as a project evolving through 4 steps

n  Personal use-ability and organization

n  Defined as job function and part of compensation package

n  Embodies key projects

n  Use for strategic management

n  Treat as a change management and leadership effort

n  Pull – enlist motivation by solving “felt” problems

n  Push – drive utilization with insistence, vision and standardization